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FAQ

Condoms

How big are they? Are there different sizes? How do I know what to buy?

Did you know there’s only 1.1cm difference between extra small and extra large? If you’re anything like we were, you’re super confused when attempting to buy condoms for a hopeful night out/upcoming festival. Do you just go...medium? Or large - don’t want to insult him? It’s a minefield. Well, we’ve made it simple for you. With ‘one size fits most’, these condoms are 53mm nominal width in straight form with a reservoir end. Basically; a standard size, with a 'barely there' feel, it’s slim without the shady part. No hard decisions required.


Can I use lube with it? What type?

Darling it’s better down where it’s wetter. As Get Down condoms are made with latex, we only date lubricants that are water-based. Silicone and oil based lubricants actually damage latex, so would make these condoms less effective. Stay away from those oil-based lubes that damage latex condoms and could make them less effective.


Does it contain latex? I have an allergy.

So latex is a milky fluid that comes from the rubber tree, and is the main source of natural rubber. Get Down condoms are made with 100% natural rubber, so if you are latex-sensitive or latex-allergic, we suggest you swipe left on us for now. You could check out condoms made with plastic, or synthetic rubber; stay safe ladies. And remember, if irritation occurs, always see your doctor, just in case.


What does vegan-friendly mean?

To make latex smooth and flexible, most condoms contain casein, which is derived from milk, and gives latex that weird smell. Get Down condoms are vegan friendly, so no casein, no animal derivatives, and no weird smell. Ever heard of vegan sex? Well, you have now.


How does the game work? What am I flipping?

Our ‘A Little Head or Tail’ game is your one stop shop for asking for what you want. A truth or dare style game, simply flip the condom in its foil wrapper, and follow the menu inside the pack to work out whether you ask a question, or give some love. It’s up to you how far you go… and why not listen o our sexy times curated playlist whilst playing, to really get in the mood?


How do I dispose of it once I’m finished?

Save our seas - these condoms are for the trash only. Latex condoms are not biodegradable (for obvious reasons, they wouldn’t be too effective otherwise), and can therefore be damaging to marine life if flushed. Bin his swimmers, and do the good deed.


Shipping

Is Shipping Discreet? I don’t want my Nonna/ flatmates/ Karen in Accounts to see what I am ordering.

We make sure all of our packaging is super discreet. We ship all our products in environmentally friendly mailers with no reference to the brand, the product or your midnight plans at all. Condoms for the sheets, not the streets.

Do you ship overseas?

Not yet - but if you are overseas and interested in our product, drop us a line and we can see what we can do.

Delivery

Your order will be shipped within 2 business days of ordering, and will be delivered by courier within 5 business days. But if you need them quicker - you can get that express shipping to Get Down quicker.

Returns

If you change your mind we will happily offer a credit voucher or refund on any full priced purchase. Returns will be accepted within 14 days from the date of delivery. Proof of purchase must be supplied.

You are responsible for the cost of returning goods to Get Down. Please note, we cannot be responsible for goods damaged in return transit. We recommend using a postage method which provides tracking or insurance for items in transit.

Once your item/s have been received by our warehouse, and assuming they are in perfect condition your order will be refunded, or a credit note will be issued to the value of the goods, minus any shipping costs incurred by Get Down.

Products purchased on sale are not able to be returned for a refund, nor can they be exchanged. These purchases are final so if you have any questions about our sale products it is recommended that you contact us prior to finalising your purchase.